I am a Service Designer with a strong passion to create seamless experiences that meet societal expectations. I ensure companies are well positioned to meet user needs while moving fast. I excel at simplifying product and experience complexities while remaining responsive to dynamic user expectations and market trends. To do this successfully, I design data flows and systems that can power internal tools to build a strong foundation for external experiences. 

Spotify | Capital One | Anthem | Verizon | Fjord | Accenture | UVA Architecture

Adobe Creative Suite • Figma • Sketch • AutoCad • Rhino • Photography • Drawing • Graphic Design • Design Facilitation • Workshop Creation • User Interviewing • User Research • Journey Map • Service Blueprint • Business Strategy • Comparative Analysis • Storytelling

katharineagraham@gmail.com