My background is rooted in architecture and environmental design with a keen passion for deriving comfort and ease throughout a journey. I have continued this focus through the lens of service design. I build my research through ethnographic interviews, ecosystem exploration, and market analysis. To push forward, I use living user expectations with bold ideas that are grounded in feasibility and impact. I work to create a thorough strategy, compelling narrative, and marketing buy-in so that companies and users are excited to move forward together.